Sven Hergarten

Sven Hergarten

Connecting Pho
Sven Hergarten

Sven Hergarten

Connecting People, Processes & Technology.

Aviation Leader · Transformation · Innovation

Making complex operations work better, for people and business.

I connect people, processes and technology to make complex operations work better.

With more than 15 years of experience in aviation, I've worked across commercial strategy, business intelligence, operational leadership and digital transformation within Austrian Airlines and the Lufthansa Group.

My strength lies in translating between worlds: turning strategic ambitions into practical solutions, connecting decision-makers with frontline teams, and making innovation work where it matters most.

I've led teams, managed complex operational projects and driven change in an industry where every minute counts.

I believe in clear communication, pragmatic leadership and the power of challenging established ways of working. Not because everything needs to change, but because there's almost always a better way to do things.

My Expertise

01 Aviation Operations

Airline and Airport Operations

02 Innovation

Transform ideas into solutions

03 Leadership

Being an allrounder in the aviation industry means having a versatile skill set and the ability to adapt to various roles, making you an invaluable asset in this dynamic and ever-evolving field.

04 Transformation

Being a strategist in the aviation industry requires a deep understanding of market dynamics, competition, and emerging trends, enabling effective decision-making and driving sustainable growth in a highly competitive and complex industry.

05 Analytics

Analytics is the key to unlocking valuable insights from data, enabling informed decision-making, optimizing strategies, and driving business growth.

06 Communication

Budgeting in the aviation industry is crucial for financial stability and effective resource allocation. It ensures optimal utilization of funds, supports growth initiatives, and maintains profitability amidst market challenges.

Education

Aviation Management, BA

University of Bad Honnef, 2010

Bachelor studies in the field of Aviaition Managment, like Yield Management, Fleet Roll-Over, Network Planning, Product and Ground Operations

A-Levels

Suitbertus Gymnasium, 2006

High School/A-Levels with major in Chemistry and Geography

Fun Fact

0

Countries visited

0h

Time in the Air

0k

Kilometers traveled

0

Airlines flown

Experience

Austrian Airlines

Senior Project Manager Ground Operations & Analytics (since 2025)

Austrian Airlines

Head of Passenger Services Projects and Processes (2023-2025)

Lufthansa Group

Senior Manager Global Commercial Planning and Steering (03/2020 - 06/2023)

Lufthansa Group

Manager Global Strategy & Business Development (2019-2020)

Lufthansa Group

Manager Business Intelligence Sales (2016-2019)

Austrian Airlines

Head of Sales Management & BIU Europe (2014-2016)

Austrian Airlines

Manager BIU (2011-2014)

Duisburg Marketing GmbH

Part Time Worker Tourism Office (2009-2011)

AHS Ground Services

Supervisor Passenger Service Agent (2008-2009)

Portfolio

  • all
  • Analytics
  • Management
  • Personal Development
  • Product
  • Sales
  • Strategy
Austrian Special Assistance Team
Austrian Special Assistance Team

Personal Development

Firsttime Leaders – Gen 1
Firsttime Leaders – Gen 1

Personal Development

Early Demand Indication Monitor – EDIM
Early Demand Indication Monitor – EDIM

Analytics, Management

“CLEAN” Tested Flights
“CLEAN” Tested Flights

Analytics, Product, Strategy

White Label Study
White Label Study

Sales, Strategy

Any Way Travelpass
Any Way Travelpass

Sales, Strategy

Global Sales Standard Reporting
Global Sales Standard Reporting

Analytics, Sales

Talents in Sales and Stations – TiSS Gen 7
Talents in Sales and Stations – TiSS Gen 7

Management, Personal Development

Get in touch

You can either contact me via likedin, Xing or fill out the box below.