
Sven Hergarten
Aviation Leader · Transformation · Innovation
Making complex operations work better, for people and business.
I connect people, processes and technology to make complex operations work better.
With more than 15 years of experience in aviation, I've worked across commercial strategy, business intelligence, operational leadership and digital transformation within Austrian Airlines and the Lufthansa Group.
My strength lies in translating between worlds: turning strategic ambitions into practical solutions, connecting decision-makers with frontline teams, and making innovation work where it matters most.
I've led teams, managed complex operational projects and driven change in an industry where every minute counts.
I believe in clear communication, pragmatic leadership and the power of challenging established ways of working. Not because everything needs to change, but because there's almost always a better way to do things.
My Expertise
01 Aviation Operations
02 Innovation
03 Leadership
04 Transformation
05 Analytics
06 Communication
Education
Aviation Management, BA
University of Bad Honnef, 2010Bachelor studies in the field of Aviaition Managment, like Yield Management, Fleet Roll-Over, Network Planning, Product and Ground Operations
A-Levels
Suitbertus Gymnasium, 2006High School/A-Levels with major in Chemistry and Geography
Fun Fact
0
Countries visited
0h
Time in the Air
0k
Kilometers traveled
0
Airlines flown
Experience
Austrian Airlines
Senior Project Manager Ground Operations & Analytics (since 2025)Austrian Airlines
Head of Passenger Services Projects and Processes (2023-2025)Lufthansa Group
Senior Manager Global Commercial Planning and Steering (03/2020 - 06/2023)Lufthansa Group
Manager Global Strategy & Business Development (2019-2020)Lufthansa Group
Manager Business Intelligence Sales (2016-2019)Austrian Airlines
Head of Sales Management & BIU Europe (2014-2016)Austrian Airlines
Manager BIU (2011-2014)Duisburg Marketing GmbH
Part Time Worker Tourism Office (2009-2011)AHS Ground Services
Supervisor Passenger Service Agent (2008-2009)Portfolio
- all
- Analytics
- Management
- Personal Development
- Product
- Sales
- Strategy







